Our main entrance is reached by a few stairs or via a ramp on the left side of the main doors. From there, a manual elevator will take you to the lobby for check-in. An elevator attendant will be assigned to you to help you navigate the space. The only space that is not accessible is our “Juliet” Balcony that is reserved for Date Night Packages only and requires two flights of stairs. If the Juliet Balcony is inaccessible to you and you have purchased a Date Package, please notify the box office at https://vangoghchicago.com/contacts/ to arrange accommodations.
There are bathrooms on all three floors of our exhibit. There are accessible stalls in both men’s and women’s bathroom and a family restroom on the Balcony level.
This exhibition contains bright lights that may cause discomfort for people with photosensitive epilepsy. Viewer discretion is advised.
Part of the immersive experience is the music which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request. If you need to leave the gallery, you are welcome to re-enter through the lobby after taking a break.
Mobility Aids and Service Animals
Wheelchairs, walkers, and scooters are all permitted. We have one first-come, first-serve wheelchair on-site for those who need it, and a number of folding chairs that can be brought into the exhibit for folks who have a hard time standing for extended periods of time. Service animals are permitted in the gallery.
We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.
Backpacks and duffle bags are not permitted in the exhibit.
- Backpacks, luggage, and duffle bags
- Paints and aerosols
- Indelible markers
- Weapons of any type
- Outside food and beverages (including alcohol)
- Food of any type is not permitted in the gallery
- Any item deemed by exhibit security or venue management to be inappropriate
- Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
- Camping chairs
Bag check is available at the venue, at $1 per item. Please note that large bags/luggage are not permitted inside the gallery, as per our terms and conditions. These items will need to be checked.
- Walkers, mobility scooters, and other mobility aids
- Cameras (still/video)
- Service animals - For non-traditional service animals please contact the exhibition before your visit.
* All prohibited items will NOT be stored by venue management or on site.
Immersive Van Gogh reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us at email@example.com for more information.
Lighthouse ArtSpace Chicago is located at 108 W Germania Place, Chicago, IL, 60610 USA.
The exhibit does not have dedicated onsite parking but there are a number of public parking lots nearby. The closest parking is our partnered parking garage, the James Kilmer Garage.
It is located across the street (150 feet away) and provides valet service. We suggest that anyone in your party with mobility issues is dropped off on our side of the street before pulling into the garage.
The closest metro stations are:
- Sedgwick (brown line)
- Clark / Division (red line)
Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the start time of last entry time of the day. For entry time please see the ticketing calendar when you click BUY TICKETS